Most Common Website Errors 2019
In the modern day business world, it’s obvious that no company can survive or thrive without a strong web presence. But simply throwing some pretty HTML onto a server isn’t enough to guarantee success, especially in competitive industries that are full of tech-savvy entrepreneurs.
When you start your very first online venture, you might presume that you get to sit back and watch a large audience of consumers rush to your website. But pretty quickly you’ll find that gaining and maintaining a user base is a hard job that requires a great deal of time, effort, and creativity.
This article runs through five of the most common mistakes that website owners make and provides the steps to take to get your online business on the path to success.
1- Think More Like a Customer
Time is a person’s most precious commodity and you need to keep that in mind when designing your business plan and the website that will accompany it. Before you sit down to write a single line of code, think about how you plan to add value to your customers’ daily lives.
Once your focus has been set and vetted by others, go about building a website that supports that vision while keeping the user experience as simple and streamlined as possible. You want customers to be able to navigate your web pages easily and find the information and services they care about as quickly as possible.
One mistake that a lot of websites make is to devote too much real estate to advertisements. This can be tempting, as display ads often serve as a new company’s primary form of income. But if you flood your pages with annoying ads, you’ll end up distracting visitors and risk losing their business altogether.
2 – Optimize Better for Search Engines
The discussion around search engine optimization (SEO) reached a peak in the past decade, but it still remains a critical topic to consider when building and launching a new website. If your business provides a unique product or service, there’s a good chance the potential customers are using Google and other search engines look for it.
The basics of SEO are all about making the text content on your web pages simple, clear, and searchable. Do not try and trick search engines by creating bulk pages with fake content, as this will actually cause your website to be demoted within search rankings. Instead, do research on what search terms are most relevant to your business and work them in naturally to your branding content.
3 – Find a Reliable Host
The quickest way to lose customers and visitors is to have a website that is routinely down or delivering poor performance. Today’s internet users expect services to be available around the clock with response times of a second or less. Otherwise they will simply move on to a competitor.
Considering the rush of companies hawking the service, finding a reliable web host is not something to leave to chance or a coin flip. There are actual performance metrics that can be measured across various providers that allow analysis of the results to identify the best value. In a study conducted by Hosting Canada results showed that average loading times across hosts varied from 17500ms down to all the way to 475ms without much variation in price.
It may be tempting to make your cloud host selection based on price alone, especially because you can find some companies that will offer free or low-cost solutions. But be sure to question everything you see, because when it comes to hosting providers, additional features always cost extra. There are even detailed guides about how to get more from your customers.
For example, the basic plans for a lot of low-cost providers often comes with limited storage space or bandwidth allowances. Or you might sign up for a host and find out that adding a security certificate will cost you hundreds of dollars per year.
4 – Use Multimedia the Right Way
Thanks to higher broadband speeds across the globe, website developers have the option to embed graphics, audio, and video while trusting that their customers will be able to stream it easily. This opens a range of opportunities that can help a business grow and attract a new audience.
When it comes to adding videos to a homepage or landing page, make sure they align to your branding strategy without being obtrusive to visitors. Research has found that marketing videos are a good way of introducing a new product or service on a website, as it creates a more memorable experience than text in a press release.
Videos on your website should always tell a story. They open up a creative outlet for you to let customers see inside your business and understand the work you do.
5- Listen to the Smart Metrics
In order to truly evaluate the performance of your website and business, you need to spend time gathering and analyzing the right types of metrics. Obviously sales numbers and profit margins are an easy way to evaluate financial performance, but in terms of web traffic patterns, you will need to dig deeper.
For example, you’ll want to use an analytics tool to capture information about how your customers get to your website and what they do once they are there. A successful conversion means that you’ve attracted a user to a page and convinced them to perform an action, like subscribing to a mailing list or purchasing a product.
Studying analytics data is important both in good times and bad. If you see a sudden spike in your website’s traffic, you will want to look closer to see what caused it and how you can capitalize. On the other hand, if you find that visitors are routinely staying on your website for less than a minute and never coming back, you’ll want to understand why that might be.
Small businesses don’t have the ability to talk to every customer about their needs and desires. Fortunately, analytics can translate this into data and help companies grow faster than ever.
We’ll leave you with this. The world has evolved far beyond the stage where you can draw visitors simply by putting up a website. There are around 1.8 billion of the things out there. If that makes you think you’ll have to be proactive in order to grab some attention, you’re right. Good luck!